Frequently Asked Questions and General Help
What is the nutritional
information for honey?
Serving Size : 1 Tablespoon (21g)
Calories: 60
Total Fat: 0g
Sodium: 0mg
Total Carbohydrates: 17g
Sugar: 16g
Protein: 0g
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How do I convert a recipe
from sugar to honey?
-
Reduce the liquid in the recipe by ¼
cup for each cup of honey used
-
Add ½ teaspoon baking soda for each
cup of honey used
-
Reduce oven temperature by 25
degrees to prevent over-browning.
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What is meant by “raw
honey”?
Raw honey is honey that is
in the beehive or obtained by extraction, settling or straining without adding
heat.
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Why do they say to not feed
honey to infants?
Honey may contain bacterial
spores that can cause infant botulism – a rare but serious disease that affects
the nervous system of young babies (under one year of age). Botulism spores are
common and may be found in dust, soil and uncooked foods. Adults and children
over one year of age are routinely exposed to, but not normally affected by,
botulism spores.
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Is honey really a natural
product?
All honey is a natural sweet
made up of simple sugars, mainly fructose and glucose. The glucose provides
energy. Fructose gives honey its unique flavor. Honey also contains traces of
minerals, vitamins and enzymes.
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What is the best way to
store honey?
In a dry place as honey
absorbs moisture. Refrigeration will hasten granulation. Freezing does not
injure honey.
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What should I do with
granulated honey?
Granulation is a natural
process of true pure honey. All honey will granulate in time but never spoils.
Granulation does not affect honey’s taste or purity. It may be used granulated
or restored to liquid.
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How do I re-liquefy honey?
Place container (never
plastic) in a pan of warm (not hot) water. For microwave: Cook (glass only) on
HIGH 1 to 11/2 minutes, uncovered. Let stand 5 minutes. To protect its
delicate color and flavor, do not overheat.
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Are there less
calories in honey?
Although the caloric value
of honey is slightly higher, the fructose provides more sweetening per measure
reducing the amount required and the calories.
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What is the most economical
size container of honey to purchase?
The larger the size
container, the more economical. For easier handling, pour into smaller
containers. Cover tightly. Remember honey is heavy by weight. A 12-ounce jar
equals one standard 8-ounce measuring cup.
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Do you offer gift
certificates?
Gift certificates are available in any
amount using the "Gift
Certificate" link at the top of every page, filling out the form and adding
the certificate to your shopping cart.
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How do I redeem a
gift certificate?
New users to our site can create an
account by clicking the "My
Account" link. Existing users can
login to their
account and choosing option 4 (Redeem
Gift Certificate) and entering the certificate number.
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Do I have to spend
my entire gift certificate at once?
No. You can spend as little as you
like. Our system will track your balance for you. However you must use the
entire balance within 1 calendar year.
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Where do I login
to my account?
You can login using the "My
Account" link at the top of every page.
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How can I create
an account or sign up for your newsletter?
Anyone can
create an account
and/or sign up for our
newsletter. Just follow the links at the top of each page.
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What happens to
the information collected while on your site?
Any and all information collected on
this site is used only by us or the automated system for the sole purpose of
customer benefit as outlined in our
privacy policy section.
We DO NOT sell or share ANY customer information with third parties.
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Do you have an
affiliate program?
Yes we do. Add value to your Web site
and earn commissions by joining the Silverbow Honey Company Affiliate Program.
When you direct a visitor from your Web site to the Silverbow Honey Company Web
site at "SilverbowHoney.com"
and they make a qualifying purchase, you can earn commission dollars.
Get signed up here today!
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Can I see my past
orders?
Yes. You can see your previous orders
and even reorder the same or even add additional items by logging in clicking on
"My
Account" and then choosing option 1 (Previous
Orders)
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Where can I get
the tracking number for my current order?
You should have received an email
confirming your order was processed and has been shipped. This email will
include you r order number as well as your tracking number. If you do not have
this information you can
check your past orders after logging in. You
can get your tracking information by clicking on "My
Account" and then choosing option 14 (UPS
Tracking) and entering your order
number. You can also track your package using the same form if you have the
tracking number from your confirmation email.
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I forgot my
password. What do I do now?
Just go to our
password recovery page.
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