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Frequently Asked Questions and General Help

 

Honey Questions

What is the nutritional information for honey?
How do I convert a recipe from sugar to honey?
What is meant by “raw honey”?
Why do they say to not feed honey to infants?
Is honey really a natural product?
What is the best way to store honey?
What should I do with granulated honey?
How do I re-liquefy honey?
Are there less calories in honey?
What is the most economical size container of honey to purchase?
 

 

 

What is the nutritional information for honey?
Serving Size :  1 Tablespoon (21g)

Calories:  60

Total Fat:  0g

Sodium:  0mg

Total Carbohydrates:  17g

Sugar:  16g

Protein:  0g

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How do I convert a recipe from sugar to honey?

  • Reduce the liquid in the recipe by ¼ cup for each cup of honey used

  • Add ½ teaspoon baking soda for each cup of honey used

  • Reduce oven temperature by 25 degrees to prevent over-browning.

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What is meant by “raw honey”? 

Raw honey is honey that is in the beehive or obtained by extraction, settling or straining without adding heat.

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Why do they say to not feed honey to infants? 

Honey may contain bacterial spores that can cause infant botulism – a rare but serious disease that affects the nervous system of young babies (under one year of age).  Botulism spores are common and may be found in dust, soil and uncooked foods.  Adults and children over one year of age are routinely exposed to, but not normally affected by, botulism spores.

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Is honey really a natural product? 

All honey is a natural sweet made up of simple sugars, mainly fructose and glucose.  The glucose provides energy.  Fructose gives honey its unique flavor.  Honey also contains traces of minerals, vitamins and enzymes.

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What is the best way to store honey? 

In a dry place as honey absorbs moisture.  Refrigeration will hasten granulation.  Freezing does not injure honey.

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What should I do with granulated honey? 

Granulation is a natural process of true pure honey.  All honey will granulate in time but never spoils.  Granulation does not affect honey’s taste or purity.  It may be used granulated or restored to liquid.

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How do I re-liquefy honey? 

Place container (never plastic) in a pan of warm (not hot) water.  For microwave:  Cook (glass only) on HIGH 1 to 11/2 minutes, uncovered.  Let stand 5 minutes.  To protect its delicate color and flavor, do not overheat.

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Are there less calories in honey?

Although the caloric value of honey is slightly higher, the fructose provides more sweetening per measure reducing the amount required and the calories.

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What is the most economical size container of honey to purchase? 

The larger the size container, the more economical.  For easier handling, pour into smaller containers.  Cover tightly.  Remember honey is heavy by weight.  A 12-ounce jar equals one standard 8-ounce measuring cup.

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Do you offer gift certificates?

Gift certificates are available in any amount using the "Gift Certificate" link at the top of every page, filling out the form and adding the certificate to your shopping cart.

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How do I redeem a gift certificate?

New users to our site can create an account by clicking the "My Account" link. Existing users can login to their account and choosing option 4 (Redeem Gift Certificate) and entering the certificate number.

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Do I have to spend my entire gift certificate at once?

No. You can spend as little as you like. Our system will track your balance for you. However you must use the entire balance within 1 calendar year.

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Where do I login to my account?

You can login using the "My Account" link at the top of every page.

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How can I create an account or sign up for your newsletter?

Anyone can create an account and/or sign up for our newsletter. Just follow the links at the top of each page.

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What happens to the information collected while on your site?

Any and all information collected on this site is used only by us or the automated system for the sole purpose of customer benefit as outlined in our privacy policy section. We DO NOT sell or share ANY customer information with third parties.

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Do you have an affiliate program?

Yes we do. Add value to your Web site and earn commissions by joining the Silverbow Honey Company Affiliate Program. When you direct a visitor from your Web site to the Silverbow Honey Company Web site at "SilverbowHoney.com" and they make a qualifying purchase, you can earn commission dollars. Get signed up here today!

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Can I see my past orders?

Yes. You can see your previous orders and even reorder the same or even add additional items by logging in clicking on "My Account" and then choosing option 1 (Previous Orders)

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Where can I get the tracking number for my current order?

You should have received an email confirming your order was processed and has been shipped. This email will include you r order number as well as your tracking number. If you do not have this information you can check your past orders after logging in. You can get your tracking information by clicking on "My Account" and then choosing option 14 (UPS Tracking) and entering your order number. You can also track your package using the same form if you have the tracking number from your confirmation email.

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I forgot my password. What do I do now?

Just go to our password recovery page.

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